Why Licensing Matters
A license means the contractor has met minimum requirements for training, experience, and insurance. It also means you have legal recourse through the state licensing board if something goes wrong. Unlicensed contractors operate outside the system, and if they damage your home, your options for recovery are limited.
How to Check (State by State)
Every state maintains a contractor licensing database online. Search for your state contractor licensing board plus your contractor's name or business name. The database will show their license status (active, expired, suspended), license type, and any complaints or disciplinary actions. Bookmark the link and check every contractor before signing.
What to Look For
Verify the license is active, not expired or suspended. Check that the license type covers the work being done (general contractor, home improvement, specialty). Look for any complaints or disciplinary actions. A few resolved complaints over many years is normal. Multiple unresolved complaints or suspended status is a deal-breaker.
States Without Contractor Licensing
Some states do not require a state-level contractor license but may have county or city licensing requirements. In these states, check with your local building department. Even where licensing is not required, insurance (general liability and workers comp) is still essential.
What If They Are Licensed But Have Complaints
One or two complaints over a long career does not necessarily disqualify a contractor. Look at how they were resolved. Were they dismissed, settled, or did they result in disciplinary action? A contractor who resolved complaints fairly and quickly is different from one with a pattern of unresolved issues.
